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Frequently asked questions

Everything you might want to know about SEN2gether. Can't find your answer? Get in touch — we're glad to help.

What is SEN2gether?

SEN2gether is a free app and community for parents and carers of children with special educational needs and disabilities (SEND). It brings together peer support, practical guidance and local connections in one calm, friendly place.

Is it free?

Yes — SEN2gether is free to join and use. Download it from the App Store or Google Play and create your account in moments.

Who is it for?

Anyone supporting a child with SEND — parents, carers, grandparents, kinship carers and professionals. Whether you have a diagnosis, are awaiting assessment, or are just starting to wonder, you are welcome.

Do I need a diagnosis to join?

Not at all. Many of our community are at the very start of their journey. Support is built around needs, not labels.

Is it a safe space?

Yes. SEN2gether is a moderated community with House Rules, a reporting system and a moderation team. It is designed to stay kind and judgement-free.

How is my data handled?

We only collect what we need, never sell your data, and treat information about your child as sensitive. See our Data Privacy Notice and Privacy Policy.

How do I delete my account?

You can permanently delete your account at any time in the app, or by emailing us. See our account & data deletion page for the full process.

Which devices can I use it on?

SEN2gether is available on iPhone and iPad via the App Store, and on Android phones and tablets via Google Play.

What can I do in the app?

Join the SENchat community, follow topics, listen to podcasts, find local and online events, read guides, and use wellness tools to look after yourself.

Is SEN2gether available outside the UK?

Our community is UK-focused and our guidance reflects the UK SEND system, but parents and carers from elsewhere are welcome to join.

Can my organisation work with you?

Yes — local authorities, schools, charities and health teams partner with us. See our for organisations page or get in touch.

How do I get help or contact you?

Email us any time at hello@sen2gether.com, or use our contact page.